> ## Documentation Index
> Fetch the complete documentation index at: https://docs.syntaxia.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connectors overview

> Browse the source systems Syntaxia connects to and how the connection flow works.

A **connector** is the integration between Syntaxia and one of your source systems. You add connectors from the **Add Source** screen in Data Ops, and each one becomes a source card on your command center once it is active.

Syntaxia uses a managed data integration layer to run every connector, so the steps to add a source are nearly identical across CRMs. You authorize Syntaxia on the source platform, your data lands in our pipeline, and your source card moves from `pending` to `active` once the first sync completes.

## Supported sources

Syntaxia supports connectors at three levels of maturity. **Available** connectors are fully wired into the ontology pipeline. **Limited** connectors sync data but do not yet feed into ontology discovery. **Upcoming** connectors are on the roadmap.

### Available

| Connector                                                  | Purpose                                | Per-org limit |
| ---------------------------------------------------------- | -------------------------------------- | ------------- |
| [Salesforce](/guide/connectors/salesforce)                 | Enterprise CRM and sales platform      | 4 connections |
| [Salesforce Sandbox](/guide/connectors/salesforce-sandbox) | Salesforce sandbox testing environment | Unlimited     |
| [HubSpot](/guide/connectors/hubspot)                       | Inbound marketing, sales, and CRM      | Unlimited     |
| [Pipedrive](/guide/connectors/pipedrive)                   | Sales pipeline management              | Unlimited     |
| [Power BI](/guide/connectors/power-bi)                     | Business intelligence and reporting    | Unlimited     |

### Limited ontology support

Data syncs are available, but the ontology pipeline does not yet model these systems. You can connect them today and expect ontology coverage in a future release.

* Apollo
* Clari
* Gong
* Marketo
* Microsoft Power BI (extended)
* NetSuite
* Salesforce Marketing Cloud

### Upcoming

These connectors are planned but not yet available in the **Add Source** screen.

* 6sense
* Attio
* Microsoft Dynamics 365 CRM

<Tip>
  Need a connector that is not listed? Email [support@syntaxia.com](mailto:support@syntaxia.com) so we can prioritize it.
</Tip>

## How the connection flow works

Every connector follows the same five-step pattern. The only thing that changes between source systems is which platform you authorize Syntaxia on.

<Steps>
  <Step title="Open the Add Source screen">
    From your Data Ops command center, click **Add Source**. You must be in the Data Ops function. Members, admins, and owners can all add sources.
  </Step>

  <Step title="Pick the connector">
    Choose Salesforce, Salesforce Sandbox, HubSpot, Pipedrive, or Power BI from the **Available** list.
  </Step>

  <Step title="Name the connection">
    Enter a connection label like `Salesforce - Production` or `HubSpot - EMEA`. Labels help you tell sources apart on the command center, especially when an organization runs multiple instances of the same CRM.
  </Step>

  <Step title="Authorize on the source platform">
    Click **Connect**. Syntaxia opens a secure authorization window hosted by our managed pipeline partner. Sign in to the source platform and approve the requested scopes. You will be redirected back to Syntaxia automatically.
  </Step>

  <Step title="Wait for the first sync">
    Your source card appears on the command center with status `syncing`. The initial sync usually takes 5 to 30 minutes depending on the size of your CRM. Once complete, the card turns green and shows `active`.
  </Step>
</Steps>

## Required role

Adding, reconnecting, or removing a source requires the **Data Ops** function. Within Data Ops:

* **Members** can resync, reconnect, and disconnect sources.
* **Admins** and **owners** can additionally trigger reprocessing and ontology discovery.

If you do not see the **Add Source** button, you are either not in Data Ops or your role does not permit it. See [Functions](/guide/functions) and [Source card scoping](/guide/source-card-scoping) for the full role matrix.

## Per-source limits

Most connectors are unlimited per organization. Salesforce production is capped at **4 active connections** per org. The **Add Source** screen shows remaining slots next to the Salesforce entry, and the form is disabled when you reach the cap. Disconnecting a source frees a slot only after the source is purged.

## What happens to your data

Once a connector is active, your data flows through the [data pipeline](/guide/data-pipeline). Raw CRM records land in object storage, get normalized into staging tables, are counted, and then surface in the Syntaxia UI. Nothing leaves the pipeline until you ask for it.

When you disconnect a source, the connector is paused and data is preserved. When you purge a source, the connector, the staged data, and the source record are all permanently deleted. See [Source systems](/guide/source-systems) for the full lifecycle.